Refund policy
Exchange Window
- Exchange requests must be raised within 3 days of delivery.
- Requests raised after this window will not be accepted.
- Exchange is available for a different size or a different style, subject to stock availability.
Conditions for Exchange
- Items must be unused and unwashed, for hygiene reasons.
- The product must have its original packaging and tags intact. Items without original tags will not be accepted.
- An exchange charge of ₹100 applies to every exchange request.
Pickup & Self-Shipping — Two Options
You can choose either of the following ways to send the product back to us:
- Self-Ship: Ship the product back to us on your own. The courier/shipping cost is borne by you.
- Reverse Pickup: We arrange a pickup from your address. A charge of ₹100 applies for this service.
How to Request an Exchange
- Contact us within 3 days of delivery via our contact page, quoting your order number.
- Share clear photos/videos of the product, tags, and packaging.
- Our team will confirm eligibility and share further instructions, including the return address and the applicable charge.
No Returns, No Refunds
- We do not accept returns and do not offer refunds under any circumstances — only exchanges, as described above.